Smart POS

Classic Terminal


Unattended Terminal

Mobile Payment Device

QR Payment Device

Newland Payment Support Center (NPSC) is dedicated to providing our customers with quality services and support. Our customers have access to a team of specialists with extensive product knowledge and deep understanding of best practices in the field.

  • +- SDK Tools

    Comprehensive Document



    Package Generator

    USB Driver


    Authorization tool

    Key injection tool



    Sample applications

SDK Tools

  • +- Lesson: POS Daily Maintenance

    Duration: half a day


    Introduce simple defects and its solutions in daily usage.


    Carry out routine maintenance

    Know how to analysis and resolve simple problems

  • +- Lesson: POS Maintenance and Repair (Broad level)

    Duration: half a day


    The functionality of POS on hardware, problem descriptions and repair skill for board level, function test.


    Learn how to repair POS on board (or module) level

    Learn how to test function of POS hardware

  • +- Lesson: POS Maintenance and Repair (Chip level)

    Duration: half a day


    Major defects description, schematic analysis and repair skill on chip level.


    Learn how to repair POS on chip level.

Lesson: POS Daily Maintenance

Hardware training

After-sales Services

To maintain our position as the world leader in services, Newland Payment Technology (Newland NPT) keeps a customer-centric approach and provides customers and partners with a broad range of services including solutions, tools and processes, managed by a responsible and professional customer support team. In addition, we offer after-sales services that include swap out, repair and refurbishment. Our repair centres are located in various countries around the world. Depending on the customer or market context, we can transfer the repair services to authorised third party repair centres to assist with the repair of devices in compliance with the PCI security requirements.
 Spare parts supply
  • Global Customer Services
  • 01

    Spare parts supply

  • 02

    Repair facility authorization and management

  • 03

    Repair training and support

  • 04

    Customer complain disposition

  • 05

    Repair service

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